Safe and sound but frustrated

We arrived home safe and sound last night around 12am and man even the trip back was an adventure.  So American Airlines got to screw us twice, they found our luggage after 7 days and when they let us know we were at the tail end of our trip, city hopping in Italy so we said we’d pick it up from the Rome airport.

Tuesday we leave the hotel 3 hours early and it freaking takes an hour to get our lost luggage!!! I don’t know what the delay was (this is with the AA staff at the airport) but I just waited and waited at the security area.  After I rush to Terminal 5 and check in is closed.

We ask the customer service lady what’s going on and she’s says check in closes 45 minutes before the flight takes off, what 45 minutes I look at my watch and there’s still an hour!  I tell her that we’re before the cut off time, she shrugs her shoulders makes a call then says she can’t reach anyone.

Thank you American Airlines for losing my luggage on the way to Italy and with this retarded system of closing even before the “known” check in time.

Anyway as you can guess we missed our flight and took one yesterday that routed us to Chicago, then to Buffalo NY because all connecting flights to Toronto were full.  I rented a car from Avis drove home and it was nice to sleep in our beds again.

The book ends of our trip were terrible but the vacation itself was great.  I got a ton of pictures to edit and will have more American Airlines updates later when I submit my expenses to them for reimbursement (they said they’d cover the cost of our day to day necessities while we were there and we only had the clothes on our backs).

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